Advocacy and Influencers
84% of Americans Influenced by Online Customer Reviews
Encourage Customers to Contribute Reviews
Branding
Top 12 Brands Likely to Disappear
Email Marketing
Make Unsubscribing from Email Easy to Avoid Being Reported as Spam
Online Advertising
Brand Mentions in Online Articles, Email Offers and Sponsored Search Engine Links More Likely to Result in Action By Users
Social Media
Larger Companies Yet to Embrace Twitter
Six Tips to Weather a Twitterstorm
Tags: Advocacy, Branding, Email Marketing, Online Advertising, Social Media
